Business travel made easy
Business travel made easy
4 HRS Stars

Holiday Inn HAMBURG - HAFENCITY by IHG

Check-in: 03:00 PMCheck-out: 12:00 PM

  • Parking

  • Pets allowed

  • Pets allowed

  • Non-smoking room

  • Bathroom

  • Hotel bar

  • 93.1%of guests recommend this hotel

9.0

Excellent

Based on 51 reviews

Ueberseeallee 15, 20457 Hamburg

Location and distances

location target

Ueberseeallee 15, 20457 Hamburg

Welcome to the Holiday Inn Hamburg Hafencity! We are delighted to have you with us in our modern hotel, featuring 268 comfortable rooms designed for your relaxation and convenience.Our open lobby invites you to unwind and socialize, while our restaurant offers a delightful dining experience. Don’t forget to visit our bar, where you can enjoy a refreshing drink after a long day of exploring the city.Situated in the vibrant Hafencity, we are surrounded by iconic attractions such as the Elbphilharmonie and Miniatur Wunderland. The historic Speicherstadt is just a short walk away, and you’ll find plenty of shopping opportunities in the nearby area. For easy access to the rest of the city, the U-Bahn station "Hafencity Universität" on line U4 is within walking distance.We look forward to making your stay memorable and are here to assist you with any questions or requests you may have.

Nearest airport10 km

Nearest station2 km

City center4 km

  • Airport 6.2 mi.

  • Bremen Airport 60 mi.

  • Central Station 1.2 mi.

  • Hamburger Hafen 1.6 mi.

  • City center2.5 mi.

Ratings and reviews(24)

Filter reviews by:

93.1 % of guests recommend this hotel

Very good

8.7/10

Cleanliness of the hotel

9.3

Value for money

8.0

Ambience/Atmosphere in hotel

8.8

Willingness to assist

8.9

Friendliness of recpetion

9.0

Quality of breakfast

8.6

How comfortable the beds are

8.8

Restaurant quality

-

Wellness

-

Room facilities

8.3

Room size

8.6

Bathroom

8.5

10.0Excellent

Posted on 21 Mar 2025

Hein J.- Business traveler

Sehr zuvorkommendes Personal, guter Teamspirit...Weiter so!

9.3Excellent

Posted on 07 Jan 2025

Family with small children

Kein safe im Zimmer

6.9Appealing

Posted on 01 Jan 2025

Grau M.- Business traveler

Die Lage ok umgebung sehr laut., Das Essen war gut

Essen Auswahl wenig, beim Frühstück immer das gleiche, Trotz info das man einen Hund mit bringt kein Comfort da für trotz 22 Euro pro Tag für den Hund.

Hotel amenties & information

Hotel Description

Family-friendly hotel in a vibrant new neighbourhood, with a gym and a restaurant. Holiday Inn® Hamburg - HafenCity hotel is close to numerous popular city sights.HafenCity Universität U-Bahn station is next door, from where it takes 6 minutes to the Central Station and 40 minutes to Hamburg Airport (HAM). Great local attractions for families, are close to the hotel. The hotel has 3 meeting rooms, which can host up to 200 people. At this hotel you can enjoy:- Inclusive Wi-Fi- 24-hour gym- All Day Dining is available in our welcoming Open Lobby and bar, open 24 hours. Thoughtfully designed bedrooms are flooded with natural light from oversized windows, and offer a choice of pillows for a restful night.

Most popular facilities

  • Pets allowed
  • Non-smoking room
  • Bathroom
  • Hotel bar
  • WiFi
  • Air conditioning
  • Parking
  • Hotel built in: 2018
  • Number of floors: 6
  • Number of double rooms: 268
  • Air conditioning
  • Store/Mini supermarket
  • Make-up mirror
  • Bathroom with shower
  • Heated towel rack in bathroom
  • No information available
  • Marked disabled parking space
  • Conference facilities for up to 200 people
  • Conference rooms: 4
  • Free WiFi in all conference rooms
  • Business center
  • Audiovisual conference equipment
  • DSL/Broadband internet access in all conference rooms
  • Hotel bar
  • Vegetarian food available
  • No information available
  • WiFi in all rooms
  • Garden/Park
  • Sunbathing lawn
  • Non-smoking room
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Separate luggage storage
  • No information available
  • Pets allowed
  • Fitness centre
  • Fitness room
  • Children's playground
  • Gym
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €28.00
  • Marked disabled parking space
  • No information available
  • TV remote control
  • Radio
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Large dogs permitted: €25.00/day
  • Pets allowed
  • Laundry service
  • Car rental
  • Sightseeing tours
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Door with spyhole in 268 rooms
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • No information available

Frequently asked questions about Holiday Inn HAMBURG - HAFENCITY by IHG

Guests of the Holiday Inn HAMBURG - HAFENCITY by IHG can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €28.00
  • dotMarked disabled parking space
Holiday Inn HAMBURG - HAFENCITY by IHG was rated 9 by 51 guests on average.
Cleanliness of the hotel, Friendliness of recpetion and Willingness to assist were rated particularly well.
93.1 % of guests recommend the Holiday Inn HAMBURG - HAFENCITY by IHG for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 2 km away from the accommodation.
The nearest airport is 10 km from the hotel.
Unfortunately the Holiday Inn HAMBURG - HAFENCITY by IHG does not offer any advantages for HRS guests.
The hotel does not have its own restaurant.
Holiday Inn HAMBURG - HAFENCITY by IHG belongs to the barrier-free hotels in Hamburg.
The hotel rooms in Holiday Inn HAMBURG - HAFENCITY by IHG are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Holiday Inn HAMBURG - HAFENCITY by IHG the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotDebit card
  • dotVisa
  • dotMastercard
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Debit card
  • Visa
  • Mastercard