4 HRS Stars

Novotel Hamburg City Alster

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Free use of the sauna

  • Pets allowed

  • Restaurant

  • 91.7%of guests recommend this hotel

8.3

Very good

Based on 26 reviews

LUEBECKERSTRASSE 3, 22087 Hamburg, Hohenfelde

Location and distances

location target

LUEBECKERSTRASSE 3, 22087 Hamburg, Hohenfelde

Situated 10 walking minutes away from the river Alster, this hotel enjoys a central location. The underground station Lübecker Straße conveniently connects the hotel with the main train station (1km) and the convention centre CCH (3km). The district HafenCity (3km) is always worth a visit.

Airport Hamburg HAM10 km

Nearest station0 km

City center2 km

  • Airport Hamburg HAM 6.2 mi.

  • HAMBURG SUED 2.5 mi.

  • U1/U3 0 mi.

  • Lübecker Straße 0.31 mi.

  • Hauptbahnhof 0.93 mi.

  • Stadtzentrum City center1.2 mi.

  • Messe/CCH 2.5 mi.

  • Hafen Hamburg 2.5 mi.

A24. station HORN, direction HAMBURG | A7. station BAHRENFELD, direction HAMBURG/HANNOVE | A1. station ELBBRUECKEN/CENT, direction HAMBURG/LUEBECK

from main station U1 direction Ohlstedt or U3 direction Berliner Tor, 2 stations until Lübeckerstr., Exit Alsterschwimmhalle, Hotel direct in front of the underground exit.

Ratings and reviews(8)

Filter reviews by:

91.7 % of guests recommend this hotel

Very good

8.5/10

Cleanliness of the hotel

8.1

Value for money

7.4

Ambience/Atmosphere in hotel

7.8

Willingness to assist

8.6

Friendliness of recpetion

9.0

Quality of breakfast

8.1

How comfortable the beds are

7.5

Restaurant quality

-

Wellness

8.0

Room facilities

8.3

Room size

7.8

Bathroom

8.5

9.5Excellent

Posted on 13 Apr 2025

Büntjen K.- Family with older children

Ich persönlich fand den Saunabereich richtig toll und man konnte nach einem Stadbummel abends schön abschalten.

Es gibt nichts was uns nicht gefallen hat,es war alles da was man brauchte.

7.2Good

Posted on 24 Aug 2024

Mayer R.- Family with older children

ruhig...
parkmöglichkeit

5.2Appealing

Posted on 04 Aug 2024

Family with older children

Schneller, kompetenter und freundlicher Service, wenn verfügbar

Preis zu hoch für gebotene Leistung; zuwenig Personal und Geschirr

Hotel amenties & information

Hotel Description

The central location and underground station next to the hotel make the Novotel Hamburg City Alster the perfect base in Hamburg. Enjoy the comfort in the modern rooms and suites of a 4 star hotel with a desk and free WIFI. Business guests can relax in the sauna after the conference, while families will appreciate the children's play area. Novo2 welcomes you - an innovative combination of bar lounge and eatery in your Novotel Hamburg City Alster.

Special features of the hotel

Hamburg, Germany's vibrant port city in the north, is known for its maritime flair, modern architecture, vibrant nightlife, the Elbphilharmonie, harbor, charming neighborhoods and cultural attractions.

Most popular facilities

  • Lift
  • Non-smoking room
  • Hotel bar
  • Room safe
  • Air conditioning
  • Wheelchair-friendly
  • Pets allowed
  • Bathroom
  • Restaurant

Free for HRS guests

  • 1 bottle of mineral water
  • Free use of the sauna
  • Free WiFi
  • Hotel built in: 2004
  • Last partial renovation: 2019
  • Non-smoking hotel
  • Number of floors: 5
  • Number of double rooms: 210
  • 145 family rooms available
  • Number of junior suites: 4
  • Lift
  • Air conditioning
  • Restaurant
  • Hotel
  • City hotel
  • Children-friendly hotel
  • Gay and lesbian-friendly hotel
  • Store/Mini supermarket
  • Centrally controlled air conditioning
  • Eastern city center
  • Lively surroundings
  • Directly by the sea
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Coffee machine/Tea-maker in 210 rooms
  • Marked disabled parking space
  • Easy access for wheelchairs
  • Conference facilities for up to 220 people
  • Conference rooms: 7
  • Free WiFi in all conference rooms
  • Audiovisual conference equipment
  • Breakfast:
    06:30 AM - 11:00 AM
  • Restaurant(s): 1
    06:30 AM - 09:30 PM
  • Hotel bar
  • Vegetarian food available
  • No information available
  • Free WiFi in entire hotel
  • Mobile phone reception
  • No information available
  • Non-smoking room
  • Room safe
  • Air conditioning
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Separate luggage storage
  • No information available
  • Pets allowed
  • Sauna: €0.00
  • Turkish bath: €0.00/hour
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €27.00
  • Parking for women at hotel
  • Marked disabled parking space
  • Express check-out
  • Reception (lobby)
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • TV with international news channel
  • Pets permitted: €20.00/day
  • Pets allowed
  • Laundry service
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Changing mat for babies
  • Door with spyhole in 210 rooms
  • Door with security chain in 210 rooms
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Room safe
  • No information available

Frequently asked questions about Novotel Hamburg City Alster

Free WLAN in the room is available to all Novotel Hamburg City Alster guests.
Guests of the Novotel Hamburg City Alster can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €27.00
  • dotParking for women at hotel
  • dotMarked disabled parking space
Novotel Hamburg City Alster was rated 8.3 by 26 guests on average.
Friendliness of recpetion, Willingness to assist and Bathroom were rated particularly well.
91.7 % of guests recommend the Novotel Hamburg City Alster for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 10 km from the hotel.
HRS customers receive the following benefits when they book the Novotel Hamburg City Alster:
  • dot1 bottle of mineral water
  • dotFree use of the sauna
  • dotFree WiFi
The hotel has its own restaurant.
Novotel Hamburg City Alster belongs to the barrier-free hotels in Hamburg.
The hotel rooms in Novotel Hamburg City Alster are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Novotel Hamburg City Alster the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotJapan Credit Bureau
  • dotMastercard
  • dotAmerican Express
  • dotDebit card
  • dotVisa
  • dotDiners Club
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Debit card
  • Visa
  • Diners Club